I spoke with the tech support lady Cathy who seems to have a very good grip on how things get done in the real world today. I am pleased as she said that she is going to be speaking DIRECTLY with the installers (the guys who basically take the information of the domain that you register, and then load it up into the host) and that I should be hearing from them by tomorrow evening.
It's wonderful to hear that, and any business owner, entrepreneur or otherwise could take a real lesson from this. Customer support that provides a time frame of when things will be done and a cue of DIRECT action will go MUCH further than the type that simply kisses one's bum all day, talking about how they're "so sorry" and whatnot.
Cathy is doing the right thing and I trust that with her in my corner I'll be able to take my Software Business to the next level soon! For now, it's all about finding a DECENT forum to get established with, working on my website design and getting a FREE report typed up!
I'll be keeping everyone involved in the know! Thanks for following,
God Bless,
Jason Mueller
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